Temetra does not collect any personal information from visitors to our website and does not use tracking data.
Customers of Temetra should refer to the terms and conditions of individual contracts to see the privacy terms in force. Cookies are collected at the customer web application sites pursuant to the privacy terms in the customer agreement. These sites are located at:
Customer Web Application
As with most web applications, there is a temporary session cookie used while you’re logged in to the web application and is deleted when you log out. Permanent cookies are only stored pursuant to customer agreements and set up in Multi Factor Authentication as described below.
Temetra does not use any third-party services and does not rely on third party cookies for our service.
Customer Web Application, using Multi Factor Authentication and Trusted Device
Temetra offers an additional customer opt-in to security using Multi Factor Authentication (MFA), also known as Two Factor Auth.
When using this feature, we provide an option for the customer to mark certain devices or computers as Trusted Devices, that can skip MFA steps. Such devices are then marked on Temetra by storing a permanent cookie on the customer’s computer, that identifies it as trusted by you.
Additional information on this option or questions on this notice can be requested by contacting Privacy@Itron.com .